If there's one thing I love more than learning, it's sharing what I've learned.
Periodically, I'm given the opportunity to run my mouth in front of people. Whether it's a conference presentation, podcast, article or white paper, people have found value in the wisdom I have to share. If you'd like me to do an article or presentation for your team, drop me a line sometime.
Empathy in the Enterprise: Conferences as a Research Venue
Still one of my favorite research methods, conferences can be an especially fruitful source of user feedback and discovery work, if you plan carefully and leave some room for improvisation in your research plan.
Inside Axure: Transitioning a team from comps to interactive prototypes
I shared lessons learned from working with designers at Harvard Business Review to move away from wide-screen comps to interactive and adaptive Axure prototypes.
Documenting Design Patterns for Agile Teams
In this session, I describe the process we worked on at Harvard Business Review to document our existing design patterns and create a working set of elements that allow both for rapid iteration of design prototypes and implementation of templates in code.
Learning UX Fundamentals
In this 3-hour video course for O'Reilly, I break down the fundamentals of UX design, from basic human factors principles to conducting effective research to information architecture and design. This course is great for absolute beginners to the UX field.
Designing with Empathy
In this 3-hour video course for O'Reilly, I take a deep dive into cultivating empathy in the design process. In addition to the basics of user research, I cover different ways to present research findings, discuss case studies, and talk about how to bring empathy for users throughout your organization. This course is best for people who have been in the field for a while, but want to better understand how to bring user insight into their work on a regular cadence.


