Hi there, I’m Dani — a staff-level researcher and design strategist based in Watertown, MA.

My work helps product teams unpack big, gnarly problems that help them explore new markets, bring together disconnected silos, and move major strategic initiatives forward.

I’ve become fluent in using AI for most parts of the design and research process, from building Claude skills for research analysis to rapid prototyping, testing the output of AI models with their intended users, and helping to guide and iterate on underlying prompts for AI features.

Most recently, I spent eight years at athenahealth, the last five as a Design Architect, doing strategic research to move forward multiple cross-organizational initiatives including Voice/Ambient, Interoperability, Clinical Content, Specialty Support, and Ambulatory Surgery Centers.

I also write and say things in front of people, online and in person.

Current

Looking for my Next Right Thing in a place with complex problem spaces to explore and a team of passionate, kind nerds.

People like working with me

I think having Dani around [for this project] has helped prevent a few natural disasters.

PM, Clinicals Mobile/Voice

I am truly delighted that you are going on an Ambient Site Visit. Your feedback has been something I’ve always looked forward to.

Senior PM, Clinicals Mobile/Voice

Dani, thank you for being so generous with sharing your knowledge and time, over the years, when it comes to research methods, best practices, and tools! You've helped me and others design leaders on my team grow our research practice and make the most of leveraging the standardized resources across UX according to our needs. Thanks for always making the time!

Former UX Lead, Clinicals Mobile/Voice

Select Case Studies

athenahealth

Envisioning AI's role in improving document processing

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I completed 10 research projects over the course of 9 months to help our Document Services team make sense of how to extract more value from unstructured documents and reduce excessive burden associated with managing documents across athenaOne.

athenahealth

Understanding behavior patterns for an AI-based Chart Assistant

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As part of our Voice/Conversational strategy work, I used Claude to identify and illustrate behavior patterns across over 7,000 questions asked of the Sage Chart Assistant. The resulting work ended up informing iterations to AI-powered features across Clinicals.

athenahealth

Collaborating on strategy for voice and conversational experiences in the EHR

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In one of my last projects at athenahealth, I dove deep into how people use — and expect to use — conversational AI within clinical practice. The resulting research helped teams around Clinicals prioritize improvements in AI-driven features.

athenahealth

Strategic research to ensure a successful Ambient Notes launch

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At athenahealth, I enabled our Pune-based Mobile/Voice teams with a steady stream of customer insights and strategy to ensure successful feature launches.

Hi there, I’m Dani — a staff-level researcher and design strategist based in Watertown, MA.

People like working with me

Select Case Studies

Envisioning AI's role in improving document processing

Understanding behavior patterns for an AI-based Chart Assistant

Collaborating on strategy for voice and conversational experiences in the EHR

Strategic research to ensure a successful Ambient Notes launch

Experience Strategy

Storytelling

Systems Thinking

Research & Synthesis

Design for/with AI

Rapid Prototyping

Facilitation

Coaching/Mentoring

Get in touch