As a theatre major 🎭 working at Kinko's in the mid-90s, I got bored and asked the Computer Services Lead how to scan something.
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That moment led to a 25-year career that has spanned print, web, and software design along with stints as an entrepreneur, a writer of UX and Drupal content, and an instructor to countless budding UX professionals at General Assembly and Northeastern University's College of Professional Studies.

Today, I work with teams at athenahealth to unpack complex problem spaces within the realm of Clinical Content, EHR Configuration, and the needs of clinical specialties. I also work with the HIMSS EHR Association as chair of the Clinician Experience working group.