If there's one thing I love more than learning, it's sharing what I've learned.
Periodically, I'm given the opportunity to run my mouth in front of people. Whether it's a conference presentation, podcast, article or white paper, people have found value in the wisdom I have to share. If you'd like me to do an article or presentation for your team, drop me a line sometime.
Practical Design Strategy: Creating a Human Centered Roadmap for Ambulatory Surgical Centers
In this presentation for the annual UXPA Boston conference, I laid out a series of principles for practical design strategy, told through the lens of my work with teams at athenaClinicals defining a product for Ambulatory Surgical Centers.
What is Wrong with Hiring: Finding Your Own Path
In this episode, Laura Klein talks with Dani Nordin, a Product Design Architect at Athenahealth, about what happens when you decide you need to structure your own role. She wants you to know that deciding you don't want to be a manager isn't a personal failing!
Increasing design influence by adapting your voice to your organization's decision-making style
Simply understanding what your product's users are dealing with isn't enough. To make truly great products, you need to understand how people, organizations, systems and content play together. In this presentation, we'll focus on some ways to help understand the organizational context you're working within, and to adjust your approach to increase your success within those organizations.
Snackwalls Podcast: Putting in the Work
Dani has found that finding diverse talent is possible if you put in sufficient effort. Recently she created a role canvas to define the ideal candidate for an open position. Then she worked on finding people with the skills, experience, and mindset that matched this role.
Storytelling as a UX Superpower
Stories are a fundamentally human way to connect, and are critical for moving meaningful work forward. Understanding the type and structure of the story you're telling is a secret to success.


